# Taiwan NPO Membership Management System
## Complete System Specification

**Version:** 1.0
**Last Updated:** 2025-11-20
**Technology Stack:** Laravel 11, PHP 8.x, MySQL, Spatie Permission

---

## Table of Contents

1. [Executive Summary](#1-executive-summary)
2. [System Architecture](#2-system-architecture)
3. [Database Schema](#3-database-schema)
4. [Core Features](#4-core-features)
5. [Workflows](#5-workflows)
6. [Security & Authorization](#6-security--authorization)
7. [Email Notifications](#7-email-notifications)
8. [File Structure](#8-file-structure)
9. [Configuration](#9-configuration)

---

## 1. Executive Summary

This system is a comprehensive membership management platform designed specifically for Taiwan NPOs (Non-Profit Organizations). It implements a complete lifecycle for member registration, payment verification, financial management, issue tracking, and budget management.

### Key Capabilities

- **Member Lifecycle Management:** Registration → Payment → 3-Tier Verification → Activation
- **Financial Management:** Budget planning, transaction tracking, finance document approval
- **Issue Tracking:** Complete work item management with time logging and collaboration
- **Multi-Tier Approval Workflows:** 3-tier verification for payments and finance documents
- **Audit Logging:** Complete audit trail for compliance and accountability
- **Role-Based Access Control:** Granular permissions using Spatie Permission package

### User Roles

1. **Public Users:** Can self-register as members
2. **Members:** Can submit payments, view membership status, request issues
3. **Cashier:** First-tier verification for payments and documents
4. **Accountant:** Second-tier verification
5. **Chair:** Third-tier final approval
6. **Membership Manager:** Activates memberships after approval
7. **Staff:** General administrative access
8. **Admin:** Full system access

---

## 2. System Architecture

### 2.1 Technology Stack

**Backend:**
- **Framework:** Laravel 11
- **PHP Version:** 8.x
- **Database:** MySQL 8.0+
- **Authentication:** Laravel Breeze
- **Authorization:** Spatie Laravel Permission
- **Queue System:** Database/Redis queue driver

**Frontend:**
- **Template Engine:** Blade
- **CSS Framework:** Tailwind CSS
- **JavaScript:** Alpine.js (via Breeze)
- **Dark Mode:** Supported

**Infrastructure:**
- **File Storage:** Laravel Storage (private disk)
- **Email:** Laravel Mail with queue support
- **Encryption:** AES-256 for sensitive data

### 2.2 Application Layers

```
┌─────────────────────────────────────────┐
│         Web Interface (Blade)           │
│  - Public Registration                   │
│  - Member Dashboard                      │
│  - Admin Panel                           │
└─────────────────────────────────────────┘
                    ↓
┌─────────────────────────────────────────┐
│      HTTP Layer (Controllers)           │
│  - Request Validation                    │
│  - Business Logic Coordination           │
│  - Response Formatting                   │
└─────────────────────────────────────────┘
                    ↓
┌─────────────────────────────────────────┐
│       Application Layer (Models)         │
│  - Business Logic                        │
│  - Eloquent Relationships                │
│  - Accessors & Mutators                  │
└─────────────────────────────────────────┘
                    ↓
┌─────────────────────────────────────────┐
│         Data Layer (Database)            │
│  - MySQL Database                        │
│  - Migrations & Schema                   │
│  - Indexes & Constraints                 │
└─────────────────────────────────────────┘
                    ↓
┌─────────────────────────────────────────┐
│      Support Services (Cross-cutting)    │
│  - AuditLogger                           │
│  - Email Notifications                   │
│  - File Storage                          │
│  - Encryption Services                   │
└─────────────────────────────────────────┘
```

---

## 3. Database Schema

### 3.1 Core Tables

#### **users**
Primary authentication table.

| Column | Type | Constraints | Description |
|--------|------|-------------|-------------|
| id | bigint unsigned | PK, AUTO_INCREMENT | Primary key |
| name | varchar(255) | NOT NULL | User's full name |
| email | varchar(255) | NOT NULL, UNIQUE | Email address |
| email_verified_at | timestamp | NULL | Email verification time |
| password | varchar(255) | NOT NULL | Bcrypt hashed password |
| is_admin | boolean | DEFAULT false | Legacy admin flag |
| profile_photo_path | varchar(2048) | NULL | Profile photo path |
| remember_token | varchar(100) | NULL | Remember me token |
| created_at | timestamp | NULL | Creation timestamp |
| updated_at | timestamp | NULL | Last update timestamp |

**Relationships:**
- HasOne: Member
- BelongsToMany: Role (via model_has_roles)
- BelongsToMany: Permission (via model_has_permissions)

---

#### **members**
Member profile information.

| Column | Type | Constraints | Description |
|--------|------|-------------|-------------|
| id | bigint unsigned | PK, AUTO_INCREMENT | Primary key |
| user_id | bigint unsigned | FK(users), NULL, UNIQUE | Associated user account |
| full_name | varchar(255) | NOT NULL, INDEXED | Full name |
| email | varchar(255) | NOT NULL, INDEXED | Email (indexed for search) |
| phone | varchar(20) | NULL | Phone number |
| national_id_encrypted | text | NULL | AES-256 encrypted national ID |
| national_id_hash | varchar(64) | NULL, INDEXED | SHA256 hash for search |
| address_line_1 | varchar(255) | NULL | Address line 1 |
| address_line_2 | varchar(255) | NULL | Address line 2 |
| city | varchar(100) | NULL | City |
| postal_code | varchar(10) | NULL | Postal code |
| emergency_contact_name | varchar(255) | NULL | Emergency contact name |
| emergency_contact_phone | varchar(20) | NULL | Emergency contact phone |
| membership_started_at | date | NULL | Membership start date |
| membership_expires_at | date | NULL | Membership expiry date |
| membership_status | enum | DEFAULT 'pending' | Status: pending, active, expired, suspended |
| membership_type | enum | DEFAULT 'regular' | Type: regular, honorary, lifetime, student |
| created_at | timestamp | NULL | Creation timestamp |
| updated_at | timestamp | NULL | Last update timestamp |

**Relationships:**
- BelongsTo: User
- HasMany: MembershipPayment
- HasMany: FinanceDocument
- HasMany: Issue (for member requests)

**Key Methods:**
- `hasPaidMembership()` - Returns true if active with future expiry
- `canSubmitPayment()` - Returns true if pending and no pending payment
- `getPendingPayment()` - Gets payment awaiting verification
- `getMembershipStatusBadgeAttribute()` - CSS badge class
- `getMembershipStatusLabelAttribute()` - Chinese label
- `getMembershipTypeLabelAttribute()` - Chinese type label

---

#### **membership_payments**
Payment records with 3-tier verification workflow.

| Column | Type | Constraints | Description |
|--------|------|-------------|-------------|
| id | bigint unsigned | PK, AUTO_INCREMENT | Primary key |
| member_id | bigint unsigned | FK(members), NOT NULL | Member who paid |
| paid_at | date | NOT NULL | Payment date |
| amount | decimal(10,2) | NOT NULL | Payment amount (TWD) |
| method | varchar(255) | NULL | Legacy payment method |
| reference | varchar(255) | NULL | Legacy reference |
| status | enum | DEFAULT 'pending' | Workflow status |
| payment_method | enum | NULL | Method: bank_transfer, convenience_store, cash, credit_card |
| receipt_path | varchar(255) | NULL | Receipt file path (private storage) |
| submitted_by_user_id | bigint unsigned | FK(users), NULL | User who submitted |
| verified_by_cashier_id | bigint unsigned | FK(users), NULL | Tier 1 verifier |
| cashier_verified_at | timestamp | NULL | Tier 1 timestamp |
| verified_by_accountant_id | bigint unsigned | FK(users), NULL | Tier 2 verifier |
| accountant_verified_at | timestamp | NULL | Tier 2 timestamp |
| verified_by_chair_id | bigint unsigned | FK(users), NULL | Tier 3 verifier |
| chair_verified_at | timestamp | NULL | Tier 3 timestamp |
| rejected_by_user_id | bigint unsigned | FK(users), NULL | Rejector |
| rejected_at | timestamp | NULL | Rejection timestamp |
| rejection_reason | text | NULL | Reason for rejection |
| notes | text | NULL | Admin notes |
| created_at | timestamp | NULL | Creation timestamp |
| updated_at | timestamp | NULL | Last update timestamp |

**Workflow States:**
1. `pending` - Awaiting Tier 1 verification
2. `approved_cashier` - Tier 1 approved, awaiting Tier 2
3. `approved_accountant` - Tier 2 approved, awaiting Tier 3
4. `approved_chair` - Fully approved (triggers activation)
5. `rejected` - Rejected at any tier

**Key Methods:**
- `canBeApprovedByCashier()` - Validates Tier 1 eligibility
- `canBeApprovedByAccountant()` - Validates Tier 2 eligibility
- `canBeApprovedByChair()` - Validates Tier 3 eligibility
- `getStatusLabelAttribute()` - Chinese status label
- `getPaymentMethodLabelAttribute()` - Chinese method label

---

#### **finance_documents**
Finance document approval workflow (3-tier).

| Column | Type | Constraints | Description |
|--------|------|-------------|-------------|
| id | bigint unsigned | PK, AUTO_INCREMENT | Primary key |
| member_id | bigint unsigned | FK(members), NULL | Related member |
| submitted_by_user_id | bigint unsigned | FK(users), NOT NULL | Submitter |
| title | varchar(255) | NOT NULL | Document title |
| amount | decimal(10,2) | NULL | Amount (if applicable) |
| status | varchar(255) | DEFAULT 'pending' | Workflow status |
| description | text | NULL | Description |
| attachment_path | varchar(255) | NULL | Attachment file path |
| approved_by_cashier_id | bigint unsigned | FK(users), NULL | Tier 1 approver |
| cashier_approved_at | timestamp | NULL | Tier 1 timestamp |
| approved_by_accountant_id | bigint unsigned | FK(users), NULL | Tier 2 approver |
| accountant_approved_at | timestamp | NULL | Tier 2 timestamp |
| approved_by_chair_id | bigint unsigned | FK(users), NULL | Tier 3 approver |
| chair_approved_at | timestamp | NULL | Tier 3 timestamp |
| rejected_by_user_id | bigint unsigned | FK(users), NULL | Rejector |
| rejected_at | timestamp | NULL | Rejection timestamp |
| rejection_reason | text | NULL | Reason for rejection |
| submitted_at | timestamp | NULL | Submission timestamp |
| created_at | timestamp | NULL | Creation timestamp |
| updated_at | timestamp | NULL | Last update timestamp |

**Same 3-tier workflow as membership_payments**

---

#### **issues**
Issue tracking system with comprehensive features.

| Column | Type | Constraints | Description |
|--------|------|-------------|-------------|
| id | bigint unsigned | PK, AUTO_INCREMENT | Primary key |
| issue_number | varchar(50) | NOT NULL, UNIQUE | Auto: ISS-2025-001 |
| title | varchar(255) | NOT NULL | Issue title |
| description | text | NULL | Issue description |
| issue_type | enum | NOT NULL | Type: work_item, project_task, maintenance, member_request |
| status | enum | DEFAULT 'new', INDEXED | Status: new, assigned, in_progress, review, closed |
| priority | enum | DEFAULT 'medium', INDEXED | Priority: low, medium, high, urgent |
| created_by_user_id | bigint unsigned | FK(users), INDEXED | Creator |
| assigned_to_user_id | bigint unsigned | FK(users), NULL, INDEXED | Assignee |
| reviewer_id | bigint unsigned | FK(users), NULL | Reviewer |
| member_id | bigint unsigned | FK(members), NULL | Related member |
| parent_issue_id | bigint unsigned | FK(issues), NULL | Parent issue (for sub-tasks) |
| due_date | date | NULL, INDEXED | Due date |
| closed_at | timestamp | NULL | Closure timestamp |
| estimated_hours | decimal(8,2) | NULL | Estimated hours |
| actual_hours | decimal(8,2) | DEFAULT 0 | Actual hours (from time logs) |
| created_at | timestamp | NULL | Creation timestamp |
| updated_at | timestamp | NULL | Last update timestamp |
| deleted_at | timestamp | NULL | Soft delete timestamp |

**Relationships:**
- HasMany: IssueComment, IssueAttachment, IssueTimeLog
- BelongsToMany: IssueLabel, User (watchers)
- BelongsTo: User (creator, assignee, reviewer)
- BelongsTo: Issue (parent)

**Key Methods:**
- Status checks: `isNew()`, `isAssigned()`, `isInProgress()`, `inReview()`, `isClosed()`
- Workflow validation: `canBeAssigned()`, `canMoveToInProgress()`, `canMoveToReview()`, `canBeClosed()`
- Calculations: `getProgressPercentageAttribute()`, `getIsOverdueAttribute()`, `getTotalTimeLoggedAttribute()`

---

#### **budgets**
Budget management with lifecycle workflow.

| Column | Type | Constraints | Description |
|--------|------|-------------|-------------|
| id | bigint unsigned | PK, AUTO_INCREMENT | Primary key |
| fiscal_year | integer | NOT NULL, INDEXED | Fiscal year (2000-2100) |
| name | varchar(255) | NOT NULL | Budget name |
| period_type | enum | NOT NULL | Type: annual, quarterly, monthly |
| period_start | date | NOT NULL | Period start date |
| period_end | date | NOT NULL | Period end date |
| status | enum | DEFAULT 'draft', INDEXED | Status: draft, submitted, approved, active, closed |
| created_by_user_id | bigint unsigned | FK(users), NOT NULL | Creator |
| approved_by_user_id | bigint unsigned | FK(users), NULL | Approver |
| approved_at | timestamp | NULL | Approval timestamp |
| notes | text | NULL | Notes |
| created_at | timestamp | NULL | Creation timestamp |
| updated_at | timestamp | NULL | Last update timestamp |

**Workflow:** draft → submitted → approved → active → closed

**Key Methods:**
- Status checks: `isDraft()`, `isApproved()`, `isActive()`, `isClosed()`
- Validation: `canBeEdited()`, `canBeApproved()`
- Calculations: `getTotalBudgetedIncomeAttribute()`, `getTotalActualExpenseAttribute()`, etc.

---

#### **budget_items**
Line items within budgets.

| Column | Type | Constraints | Description |
|--------|------|-------------|-------------|
| id | bigint unsigned | PK, AUTO_INCREMENT | Primary key |
| budget_id | bigint unsigned | FK(budgets), NOT NULL, INDEXED | Parent budget |
| chart_of_account_id | bigint unsigned | FK(chart_of_accounts), NOT NULL | Account code |
| budgeted_amount | decimal(15,2) | NOT NULL | Planned amount |
| actual_amount | decimal(15,2) | NOT NULL, DEFAULT 0 | Actual amount spent |
| notes | text | NULL | Notes |
| created_at | timestamp | NULL | Creation timestamp |
| updated_at | timestamp | NULL | Last update timestamp |

**Composite Index:** (budget_id, chart_of_account_id)

**Key Methods:**
- `getVarianceAttribute()` - actual - budgeted
- `getVariancePercentageAttribute()` - (variance / budgeted) × 100
- `getRemainingBudgetAttribute()` - budgeted - actual
- `isOverBudget()` - Returns true if actual > budgeted

---

#### **transactions**
Financial transaction records.

| Column | Type | Constraints | Description |
|--------|------|-------------|-------------|
| id | bigint unsigned | PK, AUTO_INCREMENT | Primary key |
| budget_item_id | bigint unsigned | FK(budget_items), NULL | Linked budget item |
| chart_of_account_id | bigint unsigned | FK(chart_of_accounts), NOT NULL | Account code |
| transaction_date | date | NOT NULL, INDEXED | Transaction date |
| amount | decimal(15,2) | NOT NULL | Amount |
| transaction_type | enum | NOT NULL, INDEXED | Type: income, expense |
| description | varchar(255) | NOT NULL | Description |
| reference_number | varchar(255) | NULL | Reference number |
| finance_document_id | bigint unsigned | FK(finance_documents), NULL | Linked document |
| membership_payment_id | bigint unsigned | FK(membership_payments), NULL | Linked payment |
| created_by_user_id | bigint unsigned | FK(users), NOT NULL | Creator |
| notes | text | NULL | Notes |
| created_at | timestamp | NULL | Creation timestamp |
| updated_at | timestamp | NULL | Last update timestamp |

**Indexes:** transaction_date, transaction_type, (budget_item_id, transaction_date)

---

#### **chart_of_accounts**
Hierarchical chart of accounts for financial tracking.

| Column | Type | Constraints | Description |
|--------|------|-------------|-------------|
| id | bigint unsigned | PK, AUTO_INCREMENT | Primary key |
| account_code | varchar(50) | NOT NULL, UNIQUE | Account code (e.g., 4000) |
| account_name_zh | varchar(255) | NOT NULL | Chinese name |
| account_name_en | varchar(255) | NOT NULL | English name |
| account_type | enum | NOT NULL | Type: income, expense, asset, liability, net_asset |
| category | varchar(100) | NULL | Category grouping |
| parent_account_id | bigint unsigned | FK(chart_of_accounts), NULL | Parent account (hierarchy) |
| is_active | boolean | DEFAULT true | Active flag |
| display_order | integer | DEFAULT 0 | Sort order |
| description | text | NULL | Description |
| created_at | timestamp | NULL | Creation timestamp |
| updated_at | timestamp | NULL | Last update timestamp |

**Hierarchical Structure:** Supports parent-child relationships for account grouping

---

#### **audit_logs**
Complete audit trail for compliance.

| Column | Type | Constraints | Description |
|--------|------|-------------|-------------|
| id | bigint unsigned | PK, AUTO_INCREMENT | Primary key |
| user_id | bigint unsigned | FK(users), NULL | User who performed action |
| action | varchar(255) | NOT NULL, INDEXED | Action name (e.g., member.created) |
| auditable_type | varchar(255) | NULL | Model class name |
| auditable_id | bigint unsigned | NULL | Model ID |
| metadata | json | NULL | Additional context |
| created_at | timestamp | NULL | Action timestamp |
| updated_at | timestamp | NULL | Last update timestamp |

**Common Actions:**
- member.self_registered, member.created, member.updated, member.activated
- payment.submitted, payment.approved_by_*, payment.rejected
- finance_document.*, issue.*, budget.*, transaction.*

---

### 3.2 Supporting Tables

#### **roles** (Spatie Permission)
- id, name, guard_name, description, timestamps

#### **permissions** (Spatie Permission)
- id, name, guard_name, timestamps

#### **model_has_roles** (Spatie Permission)
- role_id, model_type, model_id

#### **model_has_permissions** (Spatie Permission)
- permission_id, model_type, model_id

#### **role_has_permissions** (Spatie Permission)
- permission_id, role_id

#### **issue_comments**
- id, issue_id, user_id, comment_text, is_internal, timestamps

#### **issue_attachments**
- id, issue_id, user_id, file_path, file_name, file_size, mime_type, timestamps

#### **issue_labels**
- id, name (unique), color, description, timestamps

#### **issue_label_pivot**
- issue_id, issue_label_id

#### **issue_time_logs**
- id, issue_id, user_id, hours, work_date, description, timestamps

#### **issue_watchers**
- id, issue_id, user_id

#### **issue_relationships**
- id, issue_id, related_issue_id, relationship_type, timestamps

#### **custom_fields**
- id, name, field_type, options (JSON), is_required, timestamps

#### **custom_field_values**
- id, custom_field_id, customizable_type, customizable_id, value (JSON), timestamps

#### **financial_reports**
- id, budget_id, report_type, report_data (JSON), generated_by_user_id, generated_at, timestamps

---

## 4. Core Features

### 4.1 Member Registration & Lifecycle

**Public Self-Registration:**
- Route: `GET/POST /register/member`
- Controller: PublicMemberRegistrationController
- Creates User + Member records
- Sets initial status to 'pending'
- Sends welcome email with payment instructions
- Auto-login after registration

**Admin-Created Members:**
- Route: `POST /admin/members`
- Controller: AdminMemberController
- Can create member with or without user account
- Sets initial status to 'pending'

**Member States:**
1. **Pending:** Registered but not yet paid/verified
2. **Active:** Payment approved and membership activated
3. **Expired:** Membership expiry date has passed
4. **Suspended:** Admin-suspended

**Key Features:**
- National ID encryption (AES-256)
- National ID hash (SHA256) for searching without decryption
- Emergency contact information
- Address management
- Membership type management (regular, student, honorary, lifetime)

---

### 4.2 Payment Verification Workflow (3-Tier)

**Member Payment Submission:**
- Route: `POST /member/payments`
- Controller: MemberPaymentController
- Upload receipt (JPG, PNG, PDF, max 10MB)
- Specify payment method, amount, date, reference
- Creates payment with status='pending'
- Stored in private storage
- Emails sent to member (confirmation) and cashiers (notification)

**Tier 1: Cashier Verification**
- Route: `POST /admin/payment-verifications/{payment}/approve-cashier`
- Permission: `verify_payments_cashier`
- Verifies receipt legitimacy
- Updates: status=approved_cashier, cashier_verified_at, verified_by_cashier_id
- Sends email to member and accountants

**Tier 2: Accountant Verification**
- Route: `POST /admin/payment-verifications/{payment}/approve-accountant`
- Permission: `verify_payments_accountant`
- Reviews financial details
- Updates: status=approved_accountant, accountant_verified_at, verified_by_accountant_id
- Sends email to member and chairs

**Tier 3: Chair Approval**
- Route: `POST /admin/payment-verifications/{payment}/approve-chair`
- Permission: `verify_payments_chair`
- Final approval
- Updates: status=approved_chair, chair_verified_at, verified_by_chair_id
- **Automatically activates membership:**
  - member.membership_status = 'active'
  - member.membership_started_at = today
  - member.membership_expires_at = today + 1 year (or lifetime)
- Sends activation email to member

**Rejection:**
- Route: `POST /admin/payment-verifications/{payment}/reject`
- Can be done at any tier
- Requires rejection reason
- Updates: status=rejected, rejected_by_user_id, rejected_at, rejection_reason
- Sends rejection email with reason
- Member can resubmit

**Dashboard:**
- Route: `GET /admin/payment-verifications`
- Tabbed interface: All, Cashier Queue, Accountant Queue, Chair Queue, Approved, Rejected
- Shows counts for each queue
- Search by member name, email, reference
- Permission-based filtering

---

### 4.3 Finance Document Approval

**Document Submission:**
- Route: `POST /admin/finance-documents`
- Controller: FinanceDocumentController
- Title, optional amount, optional attachment
- Status starts as 'pending'

**3-Tier Approval:**
Same workflow structure as payment verification:
1. Cashier approval (Tier 1)
2. Accountant approval (Tier 2)
3. Chair approval (Tier 3)

**Features:**
- File attachment support
- Amount tracking
- Rejection with reason
- Email notifications at each stage

---

### 4.4 Issue Tracking System

**Issue Creation:**
- Route: `POST /admin/issues`
- Controller: IssueController
- Auto-generates issue number: ISS-{YYYY}-{incrementing}
- Required: title, type, priority
- Optional: description, assignee, labels, due date, estimated hours

**Issue Types:**
- work_item: General work tasks
- project_task: Project-related tasks
- maintenance: System maintenance
- member_request: Member support requests

**Status Workflow:**
```
new → assigned → in_progress → review → closed
```

**Can reopen:** closed → assigned

**Priority Levels:**
- low (default background color: gray)
- medium (default background color: blue)
- high (default background color: orange)
- urgent (default background color: red)

**Collaboration Features:**
1. **Comments:**
   - Add comments to issues
   - is_internal flag hides comments from members
   - Notifies watchers

2. **Attachments:**
   - Upload files to issues
   - Download attachments
   - Delete attachments

3. **Time Logging:**
   - Log hours worked on issues
   - Specify work date
   - Automatic summation

4. **Watchers:**
   - Add users to watch issue updates
   - Receive email notifications

5. **Labels:**
   - Color-coded labels
   - Filterable
   - Multiple labels per issue

6. **Sub-tasks:**
   - Create child issues via parent_issue_id
   - Hierarchical structure

7. **Issue Relationships:**
   - blocks, is_blocked_by
   - relates_to
   - duplicates, is_duplicated_by

**Automation:**
- Auto-calculation of progress percentage (0-100% based on status)
- Overdue detection (due_date < today and not closed)
- Days until due calculation

**Reports:**
- Route: `GET /admin/issue-reports`
- Status distribution
- Priority distribution
- Workload analysis

---

### 4.5 Budget Management

**Budget Creation:**
- Route: `POST /admin/budgets`
- Controller: BudgetController
- Fiscal year, period type, date range
- Status starts as 'draft'

**Budget Items:**
- Link to chart of accounts
- Set budgeted amounts
- Track actual amounts (updated via transactions)
- Calculate variances

**Workflow:**
```
draft → submitted → approved → active → closed
```

**Features:**
- Total budgeted income/expense calculation
- Total actual income/expense calculation
- Variance analysis (budgeted vs actual)
- Utilization percentage
- Over-budget detection

**Reporting:**
- Generate financial reports
- Store report snapshots (JSON)
- Historical tracking

---

### 4.6 Transaction Management

**Transaction Recording:**
- Route: `POST /admin/transactions`
- Controller: TransactionController
- Type: income or expense
- Link to budget item (optional)
- Link to chart of account (required)
- Link to finance document or membership payment (optional)
- Date, amount, description

**Features:**
- Search by date range, type, description
- Automatic budget item actual amount update
- Reference number tracking
- Notes support

---

## 5. Workflows

### 5.1 Complete Member Journey

```
┌─────────────────────────────────────────────────────────────┐
│ STEP 1: REGISTRATION                                        │
│ User fills public registration form                          │
│ → Creates User account (with password)                       │
│ → Creates Member record (status='pending')                   │
│ → Sends welcome email                                        │
│ → Auto-login                                                 │
└─────────────────────────────────────────────────────────────┘
                          ↓
┌─────────────────────────────────────────────────────────────┐
│ STEP 2: PAYMENT SUBMISSION                                  │
│ Member uploads receipt + payment details                     │
│ → Payment created (status='pending')                         │
│ → Receipt stored in private storage                          │
│ → Email to member (confirmation)                             │
│ → Email to cashiers (notification)                           │
└─────────────────────────────────────────────────────────────┘
                          ↓
┌─────────────────────────────────────────────────────────────┐
│ STEP 3: TIER 1 VERIFICATION (Cashier)                       │
│ Cashier reviews receipt and basic info                       │
│ → Approves or rejects                                        │
│ IF APPROVED:                                                 │
│   → status='approved_cashier'                                │
│   → Email to member + accountants                            │
│ IF REJECTED:                                                 │
│   → status='rejected'                                        │
│   → Email to member with reason                              │
│   → Member must resubmit                                     │
└─────────────────────────────────────────────────────────────┘
                          ↓ (if approved)
┌─────────────────────────────────────────────────────────────┐
│ STEP 4: TIER 2 VERIFICATION (Accountant)                    │
│ Accountant verifies financial details                        │
│ → Approves or rejects                                        │
│ IF APPROVED:                                                 │
│   → status='approved_accountant'                             │
│   → Email to member + chairs                                 │
│ IF REJECTED: (same as Tier 1)                                │
└─────────────────────────────────────────────────────────────┘
                          ↓ (if approved)
┌─────────────────────────────────────────────────────────────┐
│ STEP 5: TIER 3 APPROVAL (Chair)                             │
│ Chair gives final approval                                   │
│ → Approves or rejects                                        │
│ IF APPROVED:                                                 │
│   → status='approved_chair'                                  │
│   → AUTOMATIC ACTIVATION:                                    │
│       ◦ member.membership_status = 'active'                  │
│       ◦ member.membership_started_at = today                 │
│       ◦ member.membership_expires_at = today + 1 year        │
│   → Email to member (activation confirmation)                │
│   → Email to membership managers (FYI)                       │
│ IF REJECTED: (same as Tier 1 & 2)                            │
└─────────────────────────────────────────────────────────────┘
                          ↓ (if approved)
┌─────────────────────────────────────────────────────────────┐
│ STEP 6: ACTIVE MEMBERSHIP                                   │
│ Member now has:                                              │
│ → Access to member-only resources                            │
│ → Active membership badge                                    │
│ → Membership expiry date                                     │
│ → Full dashboard access                                      │
└─────────────────────────────────────────────────────────────┘
```

### 5.2 Issue Lifecycle

```
┌──────────┐
│   NEW    │  ← Issue created
└────┬─────┘
     │ assign user
     ↓
┌──────────┐
│ ASSIGNED │  ← User assigned
└────┬─────┘
     │ start work
     ↓
┌──────────────┐
│ IN_PROGRESS  │  ← Work started
└────┬─────────┘
     │ ready for review
     ↓
┌──────────┐
│  REVIEW  │  ← Reviewing
└────┬─────┘
     │ approve
     ↓
┌──────────┐
│  CLOSED  │  ← Done
└──────────┘
     ↑
     │ can reopen
     └──────────
```

### 5.3 Budget Lifecycle

```
┌────────┐
│ DRAFT  │  ← Create budget, add items
└───┬────┘
    │ submit for approval
    ↓
┌───────────┐
│ SUBMITTED │  ← Pending approval
└─────┬─────┘
      │ approve
      ↓
┌───────────┐
│ APPROVED  │  ← Approved but not yet active
└─────┬─────┘
      │ activate
      ↓
┌────────┐
│ ACTIVE │  ← Currently in use, transactions linked
└───┬────┘
    │ period ends
    ↓
┌────────┐
│ CLOSED │  ← Period ended, archived
└────────┘
```

---

## 6. Security & Authorization

### 6.1 Authentication

**Method:** Session-based authentication via Laravel Breeze
**Features:**
- Password hashing (Bcrypt)
- Email verification (optional)
- Remember me functionality
- Password reset via email

### 6.2 Authorization (Spatie Permission)

**Roles:**
1. **admin** - Full system access
2. **staff** - Internal tools access
3. **cashier** - Payment Tier 1 verification
4. **accountant** - Payment Tier 2 verification
5. **chair** - Payment Tier 3 approval
6. **payment_cashier** - Dedicated cashier role
7. **payment_accountant** - Dedicated accountant role
8. **payment_chair** - Dedicated chair role
9. **membership_manager** - Membership activation

**Permissions:**
- `verify_payments_cashier` - Tier 1 approval
- `verify_payments_accountant` - Tier 2 approval
- `verify_payments_chair` - Tier 3 approval
- `activate_memberships` - Activate memberships
- `view_payment_verifications` - View dashboard

**Middleware:**
- `EnsureUserIsAdmin` - Protects `/admin` routes
- `CheckPaidMembership` - Verifies active paid membership

### 6.3 Data Security

**National ID Protection:**
- Stored encrypted (AES-256)
- Hashed with SHA256 for searching
- Never displayed in plain text

**Password Security:**
- Bcrypt hashing
- Minimum password requirements
- Password confirmation on sensitive actions

**CSRF Protection:**
- All POST/PATCH/DELETE requests protected
- Automatic token generation

**File Security:**
- Payment receipts stored in private disk
- Served only via authenticated controller methods
- File type validation on upload

**SQL Injection Prevention:**
- Eloquent ORM with parameter binding
- Never use raw queries without bindings

---

## 7. Email Notifications

### 7.1 Membership Emails

| Email | Trigger | Recipients |
|-------|---------|------------|
| MemberRegistrationWelcomeMail | After self-registration | New member |
| PaymentSubmittedMail | Payment submitted | Member + Cashiers |
| PaymentApprovedByCashierMail | Tier 1 approval | Member + Accountants |
| PaymentApprovedByAccountantMail | Tier 2 approval | Member + Chairs |
| PaymentFullyApprovedMail | Tier 3 approval | Member + Membership Managers |
| PaymentRejectedMail | Payment rejected | Member |
| MembershipActivatedMail | Membership activated | Member |
| MembershipExpiryReminderMail | X days before expiry | Member |

### 7.2 Finance Emails

| Email | Trigger | Recipients |
|-------|---------|------------|
| FinanceDocumentSubmitted | Document submitted | Cashiers |
| FinanceDocumentApprovedByCashier | Tier 1 approval | Submitter + Accountants |
| FinanceDocumentApprovedByAccountant | Tier 2 approval | Submitter + Chairs |
| FinanceDocumentFullyApproved | Tier 3 approval | Submitter |
| FinanceDocumentRejected | Document rejected | Submitter |

### 7.3 Issue Emails

| Email | Trigger | Recipients |
|-------|---------|------------|
| IssueAssignedMail | Issue assigned | Assignee |
| IssueStatusChangedMail | Status changed | Creator + Assignee + Watchers |
| IssueCommentedMail | New comment | Creator + Assignee + Watchers |
| IssueDueSoonMail | Due within X days | Assignee |
| IssueOverdueMail | Past due date | Assignee |
| IssueClosedMail | Issue closed | Creator + Watchers |

### 7.4 Queue Configuration

All emails implement `ShouldQueue` for async delivery:
- Queue driver: database/redis
- Failed jobs table for retry
- Queue workers handle delivery

---

## 8. File Structure

```
usher-manage-stack/
├── app/
│   ├── Http/
│   │   ├── Controllers/
│   │   │   ├── AdminMemberController.php
│   │   │   ├── AdminPaymentController.php
│   │   │   ├── PaymentVerificationController.php
│   │   │   ├── PublicMemberRegistrationController.php
│   │   │   ├── MemberPaymentController.php
│   │   │   ├── MemberDashboardController.php
│   │   │   ├── FinanceDocumentController.php
│   │   │   ├── IssueController.php
│   │   │   ├── IssueLabelController.php
│   │   │   ├── IssueReportsController.php
│   │   │   ├── BudgetController.php
│   │   │   ├── TransactionController.php
│   │   │   ├── AdminRoleController.php
│   │   │   ├── AdminAuditLogController.php
│   │   │   └── AdminDashboardController.php
│   │   └── Middleware/
│   │       ├── EnsureUserIsAdmin.php
│   │       └── CheckPaidMembership.php
│   ├── Mail/
│   │   ├── MemberRegistrationWelcomeMail.php
│   │   ├── PaymentSubmittedMail.php
│   │   ├── PaymentApprovedByCashierMail.php
│   │   ├── PaymentApprovedByAccountantMail.php
│   │   ├── PaymentFullyApprovedMail.php
│   │   ├── PaymentRejectedMail.php
│   │   ├── MembershipActivatedMail.php
│   │   ├── FinanceDocument*.php (5 files)
│   │   └── Issue*.php (6 files)
│   ├── Models/
│   │   ├── Member.php
│   │   ├── MembershipPayment.php
│   │   ├── User.php
│   │   ├── Role.php
│   │   ├── Permission.php
│   │   ├── Issue.php
│   │   ├── IssueComment.php
│   │   ├── IssueAttachment.php
│   │   ├── IssueLabel.php
│   │   ├── IssueTimeLog.php
│   │   ├── Budget.php
│   │   ├── BudgetItem.php
│   │   ├── Transaction.php
│   │   ├── ChartOfAccount.php
│   │   ├── FinanceDocument.php
│   │   └── AuditLog.php
│   └── Support/
│       └── AuditLogger.php
├── database/
│   ├── migrations/
│   │   ├── 2025_11_18_092000_create_audit_logs_table.php
│   │   ├── 2025_11_18_093000_create_finance_documents_table.php
│   │   ├── 2025_11_19_133732_create_budgets_table.php
│   │   ├── 2025_11_19_133802_create_transactions_table.php
│   │   ├── 2025_11_19_144027_create_issues_table.php
│   │   ├── 2025_11_19_155725_enhance_membership_payments_table_for_verification.php
│   │   └── 2025_11_19_155807_add_membership_status_to_members_table.php
│   └── seeders/
│       ├── RoleSeeder.php
│       ├── PaymentVerificationRolesSeeder.php
│       ├── ChartOfAccountSeeder.php
│       └── IssueLabelSeeder.php
├── resources/
│   └── views/
│       ├── admin/
│       │   ├── members/
│       │   │   ├── index.blade.php
│       │   │   ├── show.blade.php
│       │   │   ├── create.blade.php
│       │   │   ├── edit.blade.php
│       │   │   └── activate.blade.php
│       │   ├── payment-verifications/
│       │   │   ├── index.blade.php
│       │   │   └── show.blade.php
│       │   ├── issues/
│       │   ├── budgets/
│       │   └── finance-documents/
│       ├── member/
│       │   ├── dashboard.blade.php
│       │   └── submit-payment.blade.php
│       ├── register/
│       │   └── member.blade.php
│       └── emails/
│           ├── members/
│           ├── payments/
│           ├── finance-documents/
│           └── issues/
└── routes/
    └── web.php
```

---

## 9. Configuration

### 9.1 Environment Variables

```env
APP_NAME="Taiwan NPO Membership System"
APP_ENV=production
APP_KEY=base64:...
APP_DEBUG=false
APP_URL=https://your-domain.com

DB_CONNECTION=mysql
DB_HOST=127.0.0.1
DB_PORT=3306
DB_DATABASE=usher_manage
DB_USERNAME=root
DB_PASSWORD=

MAIL_MAILER=smtp
MAIL_HOST=smtp.mailtrap.io
MAIL_PORT=2525
MAIL_USERNAME=
MAIL_PASSWORD=
MAIL_ENCRYPTION=tls
MAIL_FROM_ADDRESS=noreply@your-domain.com
MAIL_FROM_NAME="${APP_NAME}"

QUEUE_CONNECTION=database

FILESYSTEM_DISK=local
```

### 9.2 Permissions Required

**Cashier:**
- verify_payments_cashier
- view_payment_verifications

**Accountant:**
- verify_payments_accountant
- view_payment_verifications

**Chair:**
- verify_payments_chair
- view_payment_verifications

**Membership Manager:**
- activate_memberships
- view_payment_verifications

**Admin:**
- All permissions (automatic grant)

---

## 10. Deployment Checklist

- [ ] Run migrations: `php artisan migrate`
- [ ] Seed roles & permissions: `php artisan db:seed --class=RoleSeeder`
- [ ] Seed payment roles: `php artisan db:seed --class=PaymentVerificationRolesSeeder`
- [ ] Seed chart of accounts: `php artisan db:seed --class=ChartOfAccountSeeder`
- [ ] Seed issue labels: `php artisan db:seed --class=IssueLabelSeeder`
- [ ] Configure mail settings
- [ ] Configure queue worker
- [ ] Set up file storage (private disk)
- [ ] Create admin user
- [ ] Assign admin role
- [ ] Test payment workflow end-to-end
- [ ] Test email delivery
- [ ] Set up SSL certificate
- [ ] Configure backup strategy

---

## Appendix A: Glossary

**Member:** A registered person in the NPO system
**Payment Verification:** 3-tier approval process for membership payments
**Tier 1/2/3:** Sequential approval levels (Cashier/Accountant/Chair)
**Issue:** Work item, task, or support request in the tracking system
**Budget:** Financial plan for a fiscal period
**Chart of Account:** Standardized account codes for financial tracking
**Audit Log:** Record of all significant system actions

---

**End of Specification Document**